Shipping Policy
Effective: November 1, 2025
Where we ship
United States only (including many APO/FPO addresses when carrier-eligible). We don’t offer international shipping yet.
Processing cadence
Most orders ship within 1–2 business days (Mon–Fri, excluding holidays). Orders confirmed by 12:00 PM Central Time typically enter processing the same day.
Estimated delivery windows
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Standard: about 4–8 business days after dispatch
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Expedited: about 3–6 business days after dispatch
These are estimates; weather, seasonal volume, and carrier delays can extend delivery.
Rates & promotions
All available methods and costs appear at checkout. From time to time we run free-shipping promotions; details will be shown on product or cart pages.
Tracking & multi-box shipments
A tracking email is sent when the label is created; the first scan may take up to 48 hours to appear. Orders with multiple items may ship separately—each package has its own tracking number.
Address issues & returns to sender
Verify your shipping address at checkout. If a parcel returns as undeliverable or due to an address error, we’ll assist with reshipment and may charge a re-delivery fee.
Damage or loss in transit
If your order arrives damaged—or appears lost—contact us within 7 days of the marked (or expected) delivery date. Include your order number, photos (if damaged), and a short description so we can act quickly.
Shipping help: info@premiersouthshop.com • (775) 200-4975